Gray Matter Marketing is a small business dedicated to promoting a healthy lifestyle with charitably focused events that highlight the communities we are fortunate to call hosts cities.
Full refunds are allowed up to 30 days prior to the event.
Please email [email protected] to request a refund and include your name and the event name. There will be NO EXCEPTIONS made to requests after the 30 day prior deadline.
Deferrals to the next year’s race are allowed up to 30 days before the event.
Please email [email protected] to request a deferral. This will be available for you to register for the following year’s event. Instructions for using the deferral will be emailed to you.
We do not allow transfers of registrations or bib swapping. No exceptions.
Our registration platform has phased out their credit program. Any credits issued will be available for use up to their expiration. After the credit expires, we regret that we cannot honor the credit for future events.
Extreme Weather Policy
The mountains and time of year bring obvious chances of adverse weather conditions. Runners should monitor the weather leading up to race day and prepare accordingly.
Our events are held rain or shine. However, there is always the potential for extreme or severe weather conditions. Race organizers will do as much as we can to ensure the experience is as safe as possible. In the event of severe weather, the race may be delayed as race officials consult public safety officers. If there is more than a short delay, if conditions persist, or the forecast calls for extreme weather, race officials reserve the right to alter or cancel the race. We do not schedule “rain dates”. Any decision to cancel an event is done as an absolute last resort and is made collectively with local risk management, police, fire & rescue, and medical personnel as appropriate. In such situations, there will be NO REFUNDS as registrants accept any such risk of their entry fee when signing up.
Please check the website, our Facebook page, and your email before the race for any changes or cancellations.